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Sneaky HR Tasks Eating Your Time (and How to Fix Them)

It’s time to tackle those sneaky HR time thieves and take back your calendar. Here’s how.

IT’S HERE!

Your FREE HR Checklist

Here’s your checklist of important tasks related to payroll, benefits, compliance, and general HR. 

These tasks shouldn’t take up your workweek. But when systems fall short, they do. If you’re a small or mid-size business owner or HR leader, you probably didn’t get into this role because you love tracking down time-off requests, chasing signatures, or answering the same benefits question 14 times.


And yet… here we are.

Studies show that small business owners spend about 16 hours (or two full days) per week on HR-related administrative work.

Most businesses lose valuable time to the slow drip of small, repetitive “this will only take a minute,” tasks that quietly eat up the workweek. Add them up, and suddenly your strategic HR goals, like recruitment, retention, and leadership development, get pushed aside.

Here are some of the most common areas that may be draining your time.

Time-Consuming HR-Related Tasks

They seem small. But over time, these tasks drain your attention, your energy, and your progress.

1. Repetitive Tasks and Rework

Every time you hunt down a missing signature or resend login details, you lose time you could be using elsewhere. The common offenders? Answering the same employee questions over and over:

“How do I add my baby to insurance?”
“When do benefits start?”
“How many PTO days do I have left?”

Sound familiar?


Individually, these are quick answers. Collectively? They’re a constant interruption machine. When you stop to respond, you lose focus, break momentum, and push higher-value work further down your list.

🛠️ How To Fix It:  Uncover the pain points. Which areas are bogging down the process due to repetition? Where can you create a self-service culture? This can mean establishing a simple internal HR hub (in your intranet, shared drive, or HR platform), short FAQs on benefits, PTO, payroll timing, and onboarding, or short videos that walk through routine processes.

Then, train employees to go there first. When someone asks a repeated question, send the link along with your answer. Over time, behavior shifts. HR becomes a source, not a help desk.

2. Correcting Payroll Errors

The latest software makes running payroll seem easy, but if something goes wrong, the liability is still yours. Miscalculating pay, outdated tax information, and manually tracking time off are time-consuming to fix, hard to catch, and expensive if you don’t, not just in terms of costs but also in lost time and eroded trust among your workers.

 



🛠️ How To Fix It
:  Automate what you can. Look for tools that let employees request time off directly, route approvals to managers, automatically update balances, and sync with payroll.

When automation handles the basics, HR shifts away from data entry to policy guidance. You’ll still handle exceptions, but you won’t be stuck crunching numbers late at night.

➡️➡️READ MORE: DIY Payroll: Just Because You Can, Doesn’t Mean You Should 

Or leave it to the experts by outsourcing payroll to an IRS-certified PEO. A PEO can simplify the payroll process with a cloud-based payroll portal for employers, online employee access to pay stubs, W-2s, benefits info, employee handbooks, and secure, paperless direct deposits. They can also take care of onboarding, payroll taxes, IRS deposits, benefits administration, compliance guidance, and provide HR support.

3. DIY Compliance Monitoring

Labor laws change constantly. Posting requirements update. Salary thresholds shift. Leave laws multiply. Keeping up with shifting deadlines, state-level compliance requirements, and studying the IRS’s recently updated guidance under the One Big Beautiful Bill Act. Trying to monitor all of this yourself is not only time-consuming – it’s also stressful.


One misstep can be costly. In 2025, the Department of Labor’s Wage and Hour Division recovered more than $259 million in back wages for nearly 177,000 employees. That’s an average of $1,465 per worker (the most since 2019).

🛠️ How To Fix It:  Don’t carry compliance alone. Get expert help by partnering with a professional. Whether it’s through a PEO, outside counsel, or a compliance partner, get support that keeps you updated on requirements that apply to your business.

➡️➡️READ MORE: Navigating Compliance Minefields

You’ll need advice on tricky employee situations, alerts on multi-state regulatory changes, new pay transparency rules, evolving paid leave requirements, changing wage-and-hour laws, new employment-related laws on AI, and much more. 

🚀 Pro Tip: Stay compliant with our HR Checklist covering the latest updates and deadlines related to compliance, benefits, payroll, and general HR that you need to take care of each quarter. Download your free HR Checklist ➡️ HERE

4. Updating Employee Data in Multiple Places

Name changes. Address changes. Promotions. New pay rates. If you’re entering the same update into payroll, benefits, retirement platforms, and internal trackers, you’re doing triple-plus work and increasing the chance of errors. 


🛠️ How To Fix It
: Integrate your systems, invest in HR technology, or work with a PEO. A unified HR platform can help connect payroll, benefits, time tracking, and employee records, among other things.

With better integration, changes flow through automatically. That means fewer entries, fewer errors, and more free time.

5. Handling Every Employee Issue Personally

When you’re the only go-to for every conflict, complaint, or issue, your day gets hijacked fast. Some things absolutely belong with HR. But many could be resolved earlier and better by trained managers.

🛠️ How To Fix It: Upskill your managers by teaching them to give feedback, handle minor conflicts, and document specific issues.  This doesn’t remove HR from the process; rather, it elevates the role, moving them from firefighter to advisor.

Stop the HR Busy Work, Amplify Your Impact

Normalizing HR busy work has real consequences, including burnout. Your top performers may feel overwhelmed by constant overtime or pressure to meet demands. It also creates dependence on key team members, making it difficult to delegate when only a few people hold essential knowledge or responsibilities.

Maintaining inefficient processes limits growth, slows project delivery, and prevents your team from focusing on strategic initiatives. 🛠️ How To Fix It:  Partnering with an IRS-certified PEO can help. By taking on time-consuming tasks, PEOs help small businesses get back more time to focus on productivity and growth. In addition to saving time, a PEO can also save your business money by identifying inefficiencies, streamlining HR processes, and helping you make critical cost-cutting decisions.

Studies show that businesses working with a PEO:

☑️Grow twice as fast and are 50% less likely to go out of business

☑️Have a 12% lower employee turnover rate

☑️Have an ROI of 27.2 % per year, based on cost savings alone

☑️Experience double the annual median revenue growth, with an added 16% increase in profitability

If you constantly feel behind, the fix isn’t more hustle. It’s better tools, clearer processes, and the right support. A PEO can help you stop the small stuff from piling up, so you can invest your time where it matters most. And if you need help, just give us a call at📱 800-446-6567

Find Out What a PEO Can Do for You

If you’re a small to mid-sized business, a PEO can lighten your workload and strengthen your operations. Imagine focusing on growth while experts handle your payroll, taxes, benefits, HR, and compliance.

⬇️Read more about the advantages of working with a PEO in our series:

🔷 HELP WANTED: HR Team or PEO Partner


Investing in an HR team versus partnering with a PEO, which path is best for your small business? As your business grows, managing HR gets complicated – fast.

Should you build your own HR team or explore the benefits of partnering with a PEO? Here’s how to decide which choice best fits your business. ➡️Link #1Link #1Read More

🔷 NEW RESEARCH: More Small Businesses Are Turning to PEOs


Compelling research from the National Association of Professional Employer Organizations (NAPEO) shows that PEOs are helping small businesses scale – a game-changer in 2026.

Working with a PEO isn’t about outsourcing; it’s about upgrading how you manage HR.  It’s about investing in smarter growth, happier employees, and peace of mind. In a business world that’s only getting more complex, that’s a benefit worth having on your side. Thousands of successful businesses are already doing it – and the data proves it works. ➡️Link #2Link #2Read More

IT’S HERE!

Your FREE HR Checklist

Here’s your checklist of important tasks related to payroll, benefits, compliance, and general HR. 

AdobeStock_277387980_01
About Propel HR. Propel HR is an IRS-certified PEO and a leading provider of human resources and payroll solutions for 30 years. Propel partners with small to mid-sized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. For more information, visit propelhr.com

The Productivity Playbook: How to Turn Outsourcing into a Strategic Win

Here’s your game plan for turning outsourcing into a winning streak.

IT’S HERE!

Your FREE HR Checklist

Here’s your checklist of important tasks related to payroll, benefits, compliance, and general HR. 

Productivity is the secret sauce that separates teams stuck on the sidelines from those with winning streaks. Chances are you’re juggling hiring, compliance, benefits, culture, and about a dozen other priorities . . . all while the clock keeps ticking.

Your power play? Outsourcing. When used strategically, it boosts productivity, streamlines operations, and frees you up to focus on what actually moves the scoreboard – your bottom line.

First Quarter: What Productivity Really Means

In HR, productivity isn’t about sprinting faster – it’s about running the right plays at the right time.


True HR productivity means delivering meaningful outcomes with minimal wasted effort. Speed matters, sure, but impact matters more.

Fast hiring doesn’t matter if turnover remains high. Smooth payroll is great . . .  unless errors keep forcing replays.

At its core, productivity is about consistent, high-quality execution that supports your business year-round.

Here’s the basic stat line. The fundamental formula HR teams use looks like this: Productivity = Total Output / Total Input.

📤Output: Projects completed, revenue generated, goals achieved

📥Input: Labor hours, number of employees, or financial costs

It’s simple math but powerful when you track the right metrics.

Why HR Productivity Is For Champions

When HR productivity is dialed in, your entire team plays better.

Here’s what that looks like on the field:

🎯Better Employee Experience. Faster responses, smoother onboarding, clearer policies – all retention fuel.

🎯Stronger Compliance Defense. Mistakes lead to fines, audits, and penalties – that’s expensive. Productive HR keeps risk off the scoreboard.

🎯Scoring Efficiency. In the Red Zone, the stakes are high, and scoring opportunities significantly increase. When your HR team isn’t buried in paperwork, they can make a more strategic impact by focusing on culture, performance, and growth.

🎯Leadership Trust. HR shifts from order-taker to trusted partner.

The results? A productive HR function is the engine that keeps your people – and your business – moving forward.

The Stats Don’t Lie: Proof from the League

The data backs it up:

➡️Flexibility & Remote Work. A Gartner report finds that 43% of employees working flexible hours say they are more productive. Gallup found that fully remote workers report the highest engagement levels.

➡️Engagement Matters. Highly engaged teams are 17% – 21% more productive than disengaged ones.

➡️The Productivity Gap. Top-tier companies grew more productive, while others saw declines due to inefficient collaboration and low engagement.

🎯Winning teams don’t guess; they measure, adjust, optimize, and power up.

The Box Score: Common HR Productivity Metrics


To know how your team is performing, you need the right stats:

📊 Output Metrics. Revenue per employee, output per hour, goals completed vs. assigned

📊 Efficiency Metrics. Time spent per task, employee utilization

📊 Quality Metrics. Accuracy and impact, not just speed

📊 Engagement Indicators. Engagement scores and absenteeism.

📊 Financial Metrics. Total Cost of Workforce (TCOW)

These numbers tell you whether your plays are working and what needs to be redesigned.

Second Half Adjustments

This is where smart teams pull ahead. One of the most effective strategies? Outsourcing to a Professional Employer Organization (PEO).

A PEO helps improve productivity by offloading time-consuming tasks while strengthening the entire employee lifecycle through MVP expertise and next-level HR tech.

🔥Think of it as adding multiple Tom Bradys to your roster.

THE GAME PLAN

Play #1: Reallocate Resources to Core Strengths


The fastest productivity gain comes from freeing your teams from admin overload. By outsourcing, you get:

Time Savings. Business owners can spend 20+ hours per month on HR admin-related tasks. Outsourcing frees up time for growth, sales, and strategy.

Administrative Relief. Payroll, benefits enrollment, and multi-state compliance tasks move off your plate and into expert hands.

A Team of MVPs. Outsourcing gives you access to a team of pros, ready to help when you need it.

Play #2: Build a Deeper Talent Bench that Flexes

An engaged workforce is naturally more productive.

💼 Lower Turnover. Companies using PEOs see 10%–14% lower turnover, reducing disruptions and retraining time.

💼 Big-league Benefits. PEOs provide access to Fortune 500-level benefits, boosting satisfaction and engagement.

💼 Faster Onboarding. Streamlined onboarding helps new hires get in the game.

Play #3: Upgrade Your Tech Stack

PEOs give small and mid-sized businesses access to advanced HR technology without the big-ticket price tag.

📊 Automation. Payroll and tax automation reduce errors and time-consuming fixes.

📊 Employee Self-service. Employees handle PTO, pay stubs, and benefits updates themselves with fewer interruptions for HR.

Play #4: Strengthen Your Compliance Defense


Compliance isn’t optional and managing it internally can drain focus fast. With a PEO on your team, you get:

🛡️Expert Guidance. A team of HR pros helps prevent fumbles and penalties. PEOs stay on top of federal, state, and local regulations, including ACA and FMLA.

🛡️Safety Programs. Proactive safety audits reduce workplace incidents and business disruption.

Play #5: Win on the Scoreboard

All these efficiencies lead to real, measurable stats:

🏆Faster Growth. Businesses using a PEO grow 7% – 9% faster than those that don’t. And are 50% Less Likely to Go Out of Business

🏆High ROI. The average annual return on investment is 27.2% based solely on cost savings.

💥That’s not just a win – it’s a blowout. It’s the stuff championships are made of.

FINAL CALL: Make Productivity Your Winning Play!


How far can you go? Productivity isn’t a one-time drill – it’s a GOAT mindset.

When you measure what matters, optimize repetitive work, and outsource strategically, you’re not just working faster . . . You’re working smarter. That’s for legends.

🔥Outsourcing is no rookie move. It’s a strategic productivity partner that helps HR shift from scrambling to scoring. And keeping that winning streak hot.

Ready to Turn HR into a Powerhouse?

Ready to hear your crowd ROOOAAARRR? 🎉 This power playbook is your first step.

➡️If you need some coaching or a huddle about your productivity game plan, we’ve got you all the way to the Super Bowl winning streak and beyond – just give us a call.

IT’S HERE!

Your FREE HR Checklist

Here’s your checklist of important tasks related to payroll, benefits, compliance, and general HR. 

AdobeStock_277387980_01
About Propel HR. Propel HR is an IRS-certified PEO and a leading provider of human resources and payroll solutions for 30 years. Propel partners with small to mid-sized businesses to manage payroll, employee benefits, compliance, risk, and other HR functions in ways that maximize efficiency and reduce costs. To learn more, visit propelhr.com

Scaling Smart: How a PEO Prepares Your Business for Growth

Is your business growing? Here’s how a PEO becomes a powerful advantage as you gear up for bigger things.

IT’S HERE!

Your FREE HR Checklist

Here’s your checklist of important tasks related to payroll, benefits, compliance, and general HR. 

If you run a small or midsize business, you already know growth is exciting, yes — but also unpredictable, and sometimes overwhelming. That’s exactly why more business owners and HR leaders are choosing Professional Employer Organizations, or PEOs, not just to outsource HR tasks, but to grow smarter, faster, and more sustainably.

The Top 10

A PEO helps you scale without letting the behind-the-scenes stuff collapse under the weight of bigger payrolls, more onboarding, greater compliance risk, and higher employee expectations. It’s like adding an entire HR department overnight, minus the overhead and recruitment scramble. A few advantages include:

1. You Get HR Infrastructure Before You Actually Need It (Which Is Exactly When You Need It)

Most small businesses don’t feel the pain of HR complexity until it’s too late. Payroll errors start multiplying, employees want benefits you’re not equipped to provide, and suddenly you’re Googling state labor laws at 11:30 p.m.

A PEO lays the foundation before those cracks show. Payroll scales without drama. Whether you have 10 people or 110, payroll stays smooth, compliant, and on time. Onboarding becomes a real process and not a scramble. Templates, checklists, digital forms, background screening, and automated workflows ensure consistency as you grow. Policies adjust proactively. A PEO helps you build employee handbooks, update them with new laws, and create clear rules that reduce risk as your headcount increases.

2. A PEO Delivers the Big-Company Benefits Employees Want

Here’s the part that often surprises business owners: a PEO can give you access to benefits packages typically reserved for much larger companies.

Because a PEO pools together employees across its client base, you essentially get to “buy in bulk,” accessing high-quality benefits at lower rates. That means you can offer your team robust health plans, retirement savings options, and other top-tier benefits typically reserved for larger companies (and top talent expects).

🎯When employees enjoy comprehensive benefits without compromise, your company is seen as a long-term career option. Retention rises, and as every HR pro knows, that’s a growth strategy.

3. Compliance Stops Being a Guessing Game

Growth = risk.  New states. New regulations. New employment laws. New reporting requirements.

This is where many small businesses unintentionally step into danger territory. The rules change constantly and the stakes are high.

A PEO becomes your compliance command center:

✅They track federal, state, and local employment laws.

✅They help maintain the required documentation.

✅They ensure new hires are classified correctly.

✅They reduce risk with structured workplace policies.

✅And because of the co-employment relationship, many PEOs also share certain administrative responsibilities – meaning you’re not alone if something goes sideways.

🎯Growing is risky. Growing without compliance support? That’s gambling.

4. HR Technology You Don’t Have to Build Yourself

Scaling is smoother when everything is connected, such as payroll, onboarding, PTO tracking, benefits enrollment, performance management, and reporting. But building your own HR tech stack or licensing multiple vendors gets expensive fast.

🎯A PEO delivers the all-in-one HR command center designed for your business. Better data, better workflows, better decision-making.

5. A PEO Frees Up Time (A Lot of It)

If you’re a business owner, your job is to grow the business, not troubleshoot payroll deductions. If you’re an HR manager, your job is to support the people strategy, not drown in admin work.

A PEO takes on repetitive, time-consuming tasks, such as processing payroll, managing benefits, handling tax filings, and preparing compliance documentation. The more you grow, the more time you reclaim, instead of watching your workload escalate with each hire.

6. You Gain a Team of HR Experts Without Expanding Your Staff

Growing companies don’t always have the luxury of immediately hiring a full HR team — HR generalists, benefits specialists, payroll administrators, compliance officers, recruiters, risk managers, the whole lineup.

A PEO gives you access to exactly those roles, on-demand expertise, without the full-time salary load.

➡️➡️READ MORE: HR Help Wanted: In-house Team or PEO Partner

Need help rolling out a new PTO policy? Preparing for benefits renewal? Handling a sensitive employee relations issue? There’s an expert for that. It’s like having a seasoned HR department already onboard, ready to advise you every step of the way.

7. You Become More Attractive to Investors and Partners

Here’s something entrepreneurs don’t always think about: investors love operational maturity. When a PEO is part of your infrastructure, it signals you’re compliant, manage risks well, your HR processes are stable and that you can scale responsibly.

🎯For investors, lenders, and potential partners, a strong HR foundation = reduced risk. And reduced risk makes you a better bet. For acquisitions and rapid growth phases, a PEO can also make integration smoother.

8. A PEO Helps You Build a Better Employee Experience

Growth doesn’t just require more people; it requires keeping the good people you already have on board.

A PEO helps you:

✅Improve communication and access to information.

✅Build modern HR processes that employees trust.

✅Provide competitive benefits

✅Create fair, consistent workplace policies.

🎯A better employee experience leads to lower turnover and higher morale. And in high-growth companies, stability is gold.

9. You Can Expand Into New States With Confidence

Need to hire employees in another state? That’s great for growth, but it creates compliance challenges due to different tax rules and labor law requirements. 

🎯A PEO handles all of it, letting you recruit the best talent in any location without losing sleep or risking penalties.

10. You Scale Strategically

Growth can stress your business when operations lag behind headcount. A PEO aligns both, so you’re expanding strategically.

🎯The result? Smooth transitions. Predictable costs. Cleaner processes. Less risk. Happier employees. And more time to focus on what actually grows the business — not on what slows it down.

Growth Is Easier ➡️When You’re Not Doing Everything Yourself

If you’re preparing to scale — or even thinking about it — the question isn’t whether you can handle growth alone. It’s whether you should.

With a PEO, growth is a plan.

A PEO delivers the infrastructure, expertise, and stability that power growing companies, without requiring a major investment or a staff increase.

Ready to see what a PEO can do? We can lighten your workload and help you drive growth, just give us a call at (800) 446-6567 or visit propelhr.com

🎯PEO Series: The PEO Difference🎯

Learn more about how a PEO can help your business in our series:

🔶HR Help Wanted: In-house Team or PEO Partner. Investing in an HR team versus partnering with a PEO, which path is best for your small business? As your business grows, managing HR gets complicated –  fast. Should you build your own HR team or explore the benefits of partnering with a PEO? Here’s how to decide which choice best fits your business. Read More

🔶Navigating Compliance Minefields. Navigating HR compliance can feel like tiptoeing through a minefield — one wrong move can trigger costly consequences. From pay transparency laws to overtime thresholds, new regulations evolve faster than most small HR teams can keep up with. Here’s a look at the top HR compliance challenges and how to avoid turning small missteps into expensive lessons. Read More

🔶New Research Shows Why More Small Businesses Are Turning to PEOs. The data is in! And it shows how partnering with a PEO will be the smartest move for small businesses in 2026. Recently released research from the National Association of Professional Employer Organizations (NAPEO) shows that PEO partnerships are helping small businesses scale. It’s smarter, more efficient, and a game-changer. Here’s what the latest data shows. Read More

IT’S HERE!

Your FREE HR Checklist

Here’s your checklist of important tasks related to payroll, benefits, compliance, and general HR. 

AdobeStock_277387980_01

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to mid-sized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. For more information, visit www.propelhr.com

HR Trends for 2023

New and emerging trends continue to reshape the workplace and impact the role of Human Resources. Here’s are some of the top areas small businesses are focusing on in 2023. 

Embrace Remote and Hybrid Work Roles. According to a Gallup workplace study, an estimated 70+ million workers in the U.S. are able to do their job working remotely. Yet, only two in 10 of remote-capable workers are currently working fully on-site.

By now, most businesses have adopted some form of flexible work option. In 2023 remote and hybrid work strategies will continue to trend. Research shows that since the pandemic, offering hybrid work has been a key driver in keeping and attracting workers. In the same Gallup study, 6 in 10 remote employees say they would be “extremely likely” to leave their job if the opportunity to work from home was no longer an option. 

While hybrid and remote work options benefit both the employer and the employee, employers still struggle to embrace flexible work strategies when it comes to productivity. But that has to change. According to Microsoft’s Work Trends Index study, 85% of employers say that the shift to hybrid work is a challenge and want workers to return to the workplace. But employees are not racing back to the office. 73% of employees say they need better reasons to return than just meeting company expectations.

➡️➡️Read More:  Here’s Your HR Checklist for Q1 2023

Invest in Current Talent. The cost to recruit and train new hires is much more expensive than the cost to keep current employees. According to the Microsoft study, 76% of employees say they would remain at their current job longer if they could benefit more from learning and development support.  

Workers expect their employers to provide a safe, engaging,  and diverse work experience, with increased opportunities for personal and professional growth.  In 2023, businesses will focus more on investing in retaining existing workers through employee development as well as engagement programs.  

Focus on Skills versus Job Titles. As employers continue to deal with the effects of the Great Resignation, finding top talent with the right skills will be a top priority in the new year. 

In a recent Deloitte study, 90% of companies surveyed say that they are moving towards a skills-based approach – looking at a collection of skills versus a job title – as a way to build their workforce.

This new operating model presents new opportunities (and challenges) for Human Resources to reshape the hiring process, implement strategies for talent development, and increase efforts to hire non-traditional talent. 

Increase in Pay Transparency. California, Washington, and Rhode Island are the latest states that have enacted pay transparency laws. Similar laws already exist in Colorado and New York. As the number of states passing new pay transparency and equity laws continues to grow, keeping employee pay a secret will become more of a challenge in the future – especially for multi-state employers. 

Make Mental Health & Wellbeing a Priority. It goes without saying – your employees are stressed out. According to the American Psychological Association (APA), the impact of the pandemic on workplace stress was experienced by more than three out of five employees. 

From changes related to the pandemic, the impact of a lingering labor shortage to concerns about higher costs and inflation – the overwhelming feeling of being overworked, burnt out, and stressed out, is increasing.  As a result, well-being will take center stage in 2023. 

Deliver a Memorable and Personal Customer Service Experience. Customer expectations continue to challenge the customer service experience of companies, both large and small.

➡️➡️Read More:  How Good Customer Service Can Help Your Business

According to a Salesforce study, 47% of customers say they’ll stop buying from a company if they have less than a top customer service experience. In the same study, 76% of customers say it’s easier than ever to take their business to the competition. In 2023, customers will look for businesses that deliver a customer service experience that is memorable, experiential, and most of all – personal.

Outsource to Get Ahead. With the rise in hybrid and remote work options, the skills shortage, and the increase in employee expectations, employers will look to outsourcing strategies to support Human Resources teams and to help them get ahead. 

Many small businesses already take advantage of the resources and skills provided by outsourcing to a Professional Employer Organization (PEO) for HR-related tasks such as benefits, payroll, compliance, and general HR, as well as a host of services that can also be customized. 

Outsourcing certain Human Resource functions significantly reduces a business’s administrative workload and frees up valuable time, which can be invested back into growing the business. For example, if you need to enhance your customer service efforts, then outsourcing that function can help you become more competitive. Or, if you need to expand your HR area but are not ready to invest in adding more staff, outsourcing can help you gain access to expertise, knowledge, and resources that you may not be able to afford on your own. Even if you have an in-house HR manager, it often makes smart business sense to outsource to a team of HR experts to supplement your staff.

Looking Ahead

We hope your year ahead is both productive and successful. If you would like more information on how outsourcing can help your business, please give us a call at (800) 446-6567 or visit www.propelhr.com

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to midsized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website at www.propelhr.com

Top 5 HR Blogs for 2022

Each week we publish an article to educate our readers about the complex areas related to payroll, compliance, benefits, and general HR. The following were some of the most popular in 2022. 

Your HR Checklist for Q1 2023. New laws, regulations, and ever-changing filing deadlines can make preparing for the new year a challenge. We’ve made it a little easier with a checklist highlighting a few important tasks related to payroll, benefits, compliance, and general HR to help your small business prepare for the first quarter of the coming year. Here’s your guide. ➡️➡️Read More

The Real Cost of Unfilled Jobs. Struggling to find the right applicants, businesses are forced to spend more to recruit and retain workers, with hiring and benefits costs hitting an all-time high. It’s estimated that losing an employee can cost a company 1.5 to 2 times the employee’s salary. Find out the real costs of unfilled positions. ➡️➡️Read More 

5 Ways to Address the Labor Shortage. Experts say the labor shortage is here to stay, at least for now. So what can employers do to overcome staffing challenges? How can employers keep up with growing demands and avoid business disruption? Here are a few solutions that may help. ➡️➡️Read More

How Customer Service Can Help Your Business. In the competition for customer dollars and loyalty, delivering a winning customer service experience is a top business strategy. Here are a few important areas where delivering great customer service pays off. ➡️➡️Read More

What is the Purpose of a PEO? When you are in the middle of running a business, it’s tough to step back and see the big picture. Expert advice is needed to prepare for what’s ahead and help with things like controlling costs and maximizing productivity. That’s where a Professional Employer Organization (PEO) can prove to be a valuable business partner. Here’s how. ➡️➡️Read More

Can a PEO Help Your Small Business? 

PEOs do much more than handle payroll and benefits. Working with a PEO is about personal relationships and helping businesses thrive and survive. A certified PEO, like Propel HR, can help by recommending ways to reduce risks, save money, and prepare your business for a successful 2023.

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to midsized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website at www.propelhr.com

Your HR Checklist for Q1 2023

New laws, regulations and ever-changing filing deadlines can make preparing for the new year a challenge. We’ve made it a little easier with a checklist highlighting a few important HR tasks, related to payroll, benefits, compliance, and general HR, to help your small business prepare for first quarter of the coming year. Here’s your guide.

PAYROLL & TAX

File FICA and FUTA. IRS (FICA) Form 941 for Q4 and federal unemployment tax (FUTA) Form 940 are due Jan. 31, 2023. However, if you deposited all FUTA tax when due, you have until Feb. 10, 2023, to file. 

File Forms W-2 and W-3. The due date for filing 2022 Forms W-2 and W-3 with the Social Security Administration is Jan. 31, 2023, for filing paper or electronically. Feb. 1, 2023, is the deadline for all businesses to distribute Form W-2 to employees.

File Form 1096 Annual Summary and Transmittal of U.S. Information Returns. If your business paid independent contractors or freelancers in 2022, you must file IRS Form 1096, Annual Summary and Transmittal of U.S. Information Returns, by Feb. 28, 2023, or March 31 if filing electronically. Form 1096 is a summary of all your 1099 forms, including Form 1099-MISC for payments made to contractors and Form 1099-DIV for dividends paid to shareholders.

Prepare Tax filings for Nonemployee Compensation. By Feb. 1, 2023, employers must distribute appropriate tax forms to individuals who received cash payments during 2022, including wages, non-employee compensation, dividends, royalties, and profit-sharing distributions. Additional copies must be submitted to the Social Security Administration at the same time. Employers have until Feb. 28, 2023, to send corresponding copies to the IRS if filing by paper and March 31, 2023, if filing electronically. 

COMPLIANCE

Update Federal & State Labor Posters. Make sure required federal and state labor posters are up to date, including the new EEOC “Know Your Rights” poster. All required posters must be displayed prominently in your workplace.

Check OSHA Record-Keeping Requirements. Each February through April, applicable employers must post a summary of the injuries and illnesses recorded the previous year. The records must be maintained at the worksite for at least five years. Applicable employers are required to post OSHA Form 300A, summary of workplace injuries and illnesses, through April 30, 2023. The completed summary must be filed electronically by March 2, 2023.

2022 EEO-1 Component 1 Data Collection (Employer Information Report). The 2022 EEO-1 Component 1 data collection for employers with 100 or more employees is tentatively scheduled to open in April 2023. Updates regarding the 2022 EEO-1 Component 1 data collection, including the opening date, will be posted to www.eeocdata.org/eeo1 as updates become available.

Check All Required Compliance Training. Check all federal, state, and industry workplace training requirements that apply to your business, as well as workplace training mandated in your state. For example, many states require certain workplace safety training and best practices for sexual harassment training. 

Audit FTEs and Prepare ACA Reporting. Under the Affordable Care Act (ACA), the responsibility to offer affordable healthcare coverage is on the employer, and reporting requirements depend on the number of full-time equivalent employees (FTEs). 

To determine if your business is an ALE and must comply with ACA’s coverage, affordability, and reporting requirements in 2023, audit your FTEs for each month of 2022 to determine if you have reached or exceeded 50 full-time and/or full-time equivalent employees. ALEs that fail to provide full-time workers with minimum essential coverage that meets the affordability threshold are subject to two different penalties, which the IRS refers to as shared-responsibility payments. 

The deadline for applicable employers to distribute Form 1095-C to their full-time employees for the 2022 tax year is March 2, 2023. Forms 1094-C and 1095-C must be filed by Feb. 28, 2023, if filing by paper, and March 31, 2023, if filing electronically. Also, check with your benefits broker for any changes in reporting and that required annual notices are distributed to employees, such as Medicare Part D, HIPPA, and CHIPRA.

Watch for Updates on New Rule on Gig Workers. A new rule could see more gig workers added to employer payrolls. The Department of Labor said the proposal would affect millions of workers particularly in industries such as ride-share transportation, construction, restaurants, and healthcare. The new rule would also put into place stricter testing to determine when employers should count contractors as employees.

BENEFITS

Prepare ERISA Plan Report. Applicable employers are required to file an employee benefits plan report, Form 5500, with the Department of Labor if, on the first day of an ERISA plan year (which is different than the policy year), 100 or more participants are enrolled in coverage.

Prepare Medicare Part D Disclosure. Employers providing prescription drug coverage to Medicare-eligible individuals must also disclose to the Centers for Medicare and Medicaid Services (CMS) whether the coverage is creditable or non-creditable. This annual disclosure must be made no more than 60 days after the beginning of each plan year. The disclosure is required regardless of whether the entity’s coverage is primary or secondary to Medicare. 

Review New Rules for Health Plan Transparency. Most group health plans and issuers of group or individual health insurance coverage must make available or disclose personalized pricing information for all covered items and service to their participants, beneficiaries, and enrollees through an online consumer tool, or in paper form, upon request.

Cost estimates must be provided in real-time based on cost-sharing information that is accurate at the time of the request to participants, the public, and the federal government, including making cost-sharing information available online. Some rules are applicable starting with the first plan year beginning on or after Jan. 1, 2022, while others are applicable on July 1, 2022, or as of the first plan year beginning in 2023. Some rules have been delayed indefinitely. Compliance for Price Comparison Information is required on the first day of the plan year beginning on or after Jan. 1, 2023.

GENERAL HR  

Monitor State Developments. State laws can vary. If your business has locations in multiple states, be sure to stay up to date on any state-specific changes which may impact your organization, such as minimum wage increases, expanded leave provisions, and posting requirements. 

Consider a Job Posting Audit. An increasing number of states have added pay transparency laws that include regulations in areas such as disclosing pay in job postings and/or during the applicant screening process. This is especially important if your job postings permit out of state applicants and remote workers.

Conduct a Pay Equity Audit. Audit compensation components to ensure there is no unintended wage disparity.

Plan Ahead for Employee Appreciation Day. An annual holiday observed on the first Friday in March, Employee Appreciation Day recognizes employees for their commitment and hard work. On Friday, March 3, 2023, make plans to celebrate your most valuable asset – your employees.

Need Help? We’ve got you covered. Depending on your business and industry, your HR checklist may be different and even more complex. As an IRS-certified Professional Employer Organization (PEO), Propel HR has been a leading provider of Human Resources and payroll solutions for more than 25 years. We partner with small to mid-sized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. If you need help, just give us a call at (800) 446-6567 or to learn more, visit www.propelhr.com.

PLEASE NOTE: This information is for general reference purposes only. As we continue to work during an active pandemic, laws, regulations, and filing deadlines are likely to change. Please check with the appropriate organizations or government agencies for the latest information and consult your employment attorney and/or benefits advisor regarding your responsibilities. In addition, your company may be exempt from certain requirements and/or be subject to different requirements under the laws of your state. (Updated December 14, 2022)

How Working Women in the ’90s Impacted the Workplace

From the EEOC, Family Leave Act, and fight for equal pay, the 1990s was a decade of progress for working women. 

The women who came to age in the 1990s were the first generation of American women who had not been told their only place was in the home. They saw themselves reflected on television shows such as Buffy the Vampire Slayer, Xena Princess Warrior, and Sex and the City. This generation had been entitled to the educational and career opportunities their mothers had fought for, and they took them for granted. Even though young women agreed that the work of the women’s movement had helped their lives, they were hesitant to call themselves feminists. Gail Collins said it best, “Work was not something you fought for the right to do; it was something you just did.”

In 1991, two-thirds of married women with children worked, and the increased costs of homes and college education demanded two incomes. In fact, college tuition was rising three times faster than household incomes. On average, married women in the 90s provided 41% of a family’s income, and in almost a quarter of households, the woman earned more than the husband. 

The Work/Family Divide. In 1989, consultant, Felice Schwartz, wrote an article for the Harvard Business Review highlighting ways that corporations could retain employees who were also mothers. Schwartz suggested flexible hours, job sharing, and childcare services. She also suggested that businesses should divide female employees into two groups – one group as “career and family” and the other as “career-primary.” Her idea was that the companies would know which “track” women were on and could be more efficient and promoted accurately. The New York Times dubbed it the “Mommy Track,” which caused great controversy. The idea that motherhood could create a slower track at work infuriated women, and many asked why it assumed that the mother, not the father, must choose a track. A coalition of 44 national women’s groups denounced the concept. However, it was a debate that would continue and still does. For all that the women’s movement had accomplished, it never solved the work/family divide.

Job Protected Unpaid Leave. Families benefited from the enactment of the Family and Medical Leave Act of 1993. This law requires covered employers to provide employees with job-protected, unpaid leave for qualified medical and family reasons. Although this law does not cover everyone, it allows new mothers and fathers in large companies to take time off to be with their babies and have their job protected. This is an important step in solving the problem of the Mommy Track. 

➡️➡️Read More:  1970s: A Decade of Change

Equal Opportunity Protection. Sexual harassment has been around since the beginning of time. The EEOC was formed in 1965, and one of its tasks was to handle sexual harassment complaints. Unfortunately, most were dismissed without being investigated, and there was little public awareness of the problem. However, in 1991, that changed when Anita Hill accused Clarence Thomas, nominee to the Supreme Court, of sexual harassment. Ironically, Hill had worked for Thomas in two federal agencies, including the EEOC. The public confirmation hearing created a stir, and the public was very divided. However, Hill’s testimony allowed space for more women to tell their stories and created a greater awareness of where women were missing, such as in the halls of Congress.

The Year of the Woman. 1992 was called the Year of the Woman, the number of women in the House increased from 28 to 47, and 6 women were added to the Senate. Betty Friedan died in 2006 at age 85, and she should have been proud of the work that she and her fellow activists had created in society. At the beginning of the new century, women made up almost half the medical and law school students. Forty percent of the new dental school graduates were women. The number of women in science had risen to 20 percent, up from 3% in the 1960s. Even in the exclusive world of symphonies, women made up a third of the chairs in the top orchestras. More than 56% of college students were female, and their graduation rates were better than men’s. 

Yet, there was still a lot of work to be done. In 2005, only 17% of partners in major law firms were women. While women represented nearly half of lower-management jobs, only a handful were CEOs in Fortune 500 companies. Of workers making between $100,000 and $200,000 a year, three-quarters were male. 

The Fight for Pay Equity. Pay equity has always been an issue, and it continues to be. Simply put, pay equity is compensating employees the same for the same or similar work regardless of gender, race, age, or other discriminatory reason. At the start of the twenty-first century, women were paid only 80 cents for every dollar men were paid. Some of the differences in the wage gap are the prevalence of women in lower-paying jobs, which have traditionally been female, such as teaching. Other factors include age, with younger women closing the wage gap more quickly. Unfortunately, discrimination and societal norms still play a part in the disparity. 

In 2007, the Supreme Court was asked to review the case between Lilly Ledbetter and Goodyear Tire regarding pay discrimination. Lilly Ledbetter had worked at Goodyear Tire for 19 years. As a woman in a traditionally male business, she had endured discrimination and tough days at work but understood that was part of the job and overall felt like things were fair if you worked hard. When she was about to retire as a supervisor, she received an anonymous note informing her that she was making much less money than her male counterparts. Realizing the impact this would have on her retirement, Ledbetter filed a claim with the EEOC. Goodyear offered her $10,000 to settle the claim, and after additional negotiation that went nowhere, Ledbetter went to court. The jury awarded her more than $3 million in damages which were reduced to the $360,000 federal law limit. Goodyear appealed, arguing that federal law required her to file the complaint within the statute of limitations or 180 days from the first time the discrimination occurred.

➡️➡️Read More: 12_Climbing the Ladder and Having it ALL

The case eventually ended up in the Supreme Court, which sided with Goodyear in a 5 to 4 decision that the 180-day deadline applied to the date of her first discrimination. Justice Ruth Bader Ginsberg was so angry about the decision that she read her dissent from the bench, “In our view, the Court does not comprehend, or is indifferent to, the insidious way in which women can be victims of pay discrimination.” As a result, Ledbetter lost her entire financial award and had to pay some of Goodyear’s court costs.

Her case inspired Congress to act, and in 2009, The Lilly Ledbetter Fair Pay Act was the first bill that President Barack Obama signed into law. It amended Title VII of the Civil Rights Act, which states that the 180-day statute of limitations resets with each new discriminatory paycheck issued. Ledbetter continues to be an activist, fighting for equal rights and equal pay. 

The fight for equal pay continues today. On average, women in the U.S. make 17% less than men and even more for women of color. The pay gap persists regardless of education level. It is more important than one paycheck, and this difference creates a loss of close to a million dollars over the working lifetime of a woman. Women are the breadwinners in over half the families in the U.S., and the difference in pay translates to real needs for families. In South Carolina, the wage gap is larger than the national average. Here, women earn 73.4 cents on every dollar that men earn. 

Women in the Workforce: We Can Do It!

Whether married or single, with children or not, working part-time, full-time, or even two jobs, as a stay-at-home mom or a community volunteer, American women can do it! Throughout history, American women always have. And I am so proud we do! Over the next few months, I will explore how topics about women in the workforce from the early 1900s until the present. Also, I want to note the changing trends of women in the workforce that this series contemplates will focus on white, middle-class women. Women of color have had very different experiences, and their work lives have been defined by racism, sexism, and financial necessity. I have pointed this out when possible, but please keep in mind that this series is not a complete picture of all women. 

This is Part 13 of a 14-part series, Women in the Workforce: We Can Do It!, which explores topics related to the history, challenges, and accomplishments of working women in America. Topics to date include: 01_Women in the Workforce: We Can Do It!, 02_The War Opens the Doors for Working Women, 03_Rise of Jobs, Rise of Inequality,  04_Working Women and The Great Depression, 05 The Rise of Female Empowerment, 06_Stay Home or Be Paid Less  07_A Woman’s Place, 08_The Myth of the Ideal Woman, 09_Is This All?,10_Women’s Lib Movement and the Fight for Equal Rights, 11_1970s:ADecadeofChange, and 12_Climbing the Ladder and Having it ALL

Propel HR President Lee Yarborough

“My father, Braxton Cutchin, and I founded the company in 1996. After being in the PEO and HR world for 25 years, I have experienced firsthand the value we can provide to both the clients and the employees. It is truly a win for all parties. I’m proud to have helped establish Propel HR as an industry forerunner in the Southeast. There is nothing I love more than receiving phone calls from clients who seek my advice as a trusted advisor. This is a business where I feel that I can help others, and that is important to my own value.”

— Lee Yarborough, President, Propel HR

Active in many professional and community organizations, Lee recently served as Chair of the Board of Directors of the National Association of Professional Employer Organizations (NAPEO). As NAPEO Chair, Lee focused on diversity and initiatives to deepen member relations. Under her leadership, she formed Women in NAPEO (WIN), a networking group designed to engage, empower, and encourage women working in the PEO industry. On the local level, Lee also served as the Chair of NAPEO’s Carolinas Leadership Council for more than a decade. In 2015, she was named a Fellow of the eleventh class of the Liberty Fellowship Program and a member of the Aspen Global Leadership Network.

An advocate for public education, Lee has served on the executive board as Chair of Public Education Partners and is the founder and director of Read Up Greenville, a young adult and middle grades book festival in downtown Greenville, SC.

When she breaks from board meetings, client visits, and networking, most likely, you will find Lee reading, camping, or spending time with her family. She also enjoys volunteering at her church and staying involved with her children’s schools.

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to midsized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website, www.propelhr.com.

How Customer Service Can Help Your Business

In the competition for customer dollars and loyalty, delivering a winning customer service experience is a top business strategy. 

What is Customer Service? 

Customer service isn’t just about answering questions and addressing complaints and issues with a smile. Customer service is a critical part of doing business that can impact your bottom line and brand reputation.

What makes it good? While customer service starts with developing a set of policies on how you and your employees interact with customers, it’s the level that your business that ensures your customers feel valued and appreciated that separates your business from the competition. According to a McKinsey study, 70% of buying experiences are based on how customers feel they are being treated. Therefore, creating a positive, high-quality customer experience is just as important as delivering the product itself. 

The Cost of Customer Service

The importance of delivering excellent customer service can be found in the numbers: 

  • Customers will pay 17% more to purchase from a company with a reputation for great service.
  • 96% of customers say customer service is important in their choice of loyalty to a brand.
  • 73% of consumers say a good experience is key in influencing their brand loyalties.
  • 87% of customers who say they had a great experience will make repeat purchases from the same company, compared to 18% of customers who had a negative experience.
  • Customers are likely to spend 140% more after a positive experience than customers who report negative experiences.

Delivering poor customer service costs more than you think. Not just in dollars but also in terms of time, reputation, and future business. Studies show that $62 billion in the U.S. is lost each year due to poor customer service, and 91% of unhappy customers will leave without complaining and quietly take their business straight to the competition.

Ways Customer Service Impacts Your Business

Increases Sales & Builds Business. Positive experiences pay off. The proof is in the numbers. Customers remember good service experiences and, as a result, will reward the businesses that treat them well. In fact, according to an American Express® Global Customer Service Barometer study, 7 in 10 customers say they spent more money with a business that delivers top-notch service. One in four customers is also willing to spend up to 10% more with a company in almost every industry if they know it means they will receive excellent customer service.

For businesses that put customer service at the forefront: 

  • 84% of companies that work to improve their customer experience report an increase in their revenue.
  • Customer-focused businesses are 60% more profitable. 
  • Businesses with a customer service mindset drive revenue 4-8% higher than companies that don’t focus on customers. 
  • Delivering a high-quality customer experience can lower the cost of serving customers by up to 33%

Strengthens Customer Loyalty and Attracts New Customers. When a business delivers a positive experience, customers are far more likely to stick around. An unhappy customer is four times more likely to buy from a competitor if the issue with the business is related to service rather than price or product related.  

Loyal customers are profitable. Returning customers are five times more likely to purchase again and four times more likely to refer a friend to your business.

Reduces Employee Turnover. Your employees are watching and paying careful attention to how your business treats its customers. Employees working with satisfied customers are more likely to remain long-term versus those required to deal with the stress of handling unhappy customers. 

Businesses that invest in initiatives to improve their customer experience see employee engagement increase by 20% on average. And employers with engaged employees outperform the competition by 147%.

Impacts Your Brand Reputation. Word-of-mouth is powerful. 73% of consumers say a good customer service experience ranks at the top when it comes to influencing brand loyalty. 

The impact of word of mouth also has a long rippling effect. Study after study shows that during the buying process, customers will trust personal recommendations over all other sources of information. Customers will share a positive experience with an average of 9 people, but they will tell 16 people about a negative experience. And it will take 12 positive customer experiences to make up for just one negative experience. 

➡️➡️Read more:  How Outsourcing Benefits Small Businesses

For the customer that walks away? The stakes are high. An American Express survey found that 78% of consumers backed out on an intended purchase due to a negative experience. In the same study, 91% of unhappy customers won’t do business with the company again.

And the costs? Expect to pay up. New customers are not so easy to replace. On average, it costs approximately five times more to attract a new customer than it costs to keep the customer you already have. 

May We Help You?

With all of the compelling reasons to make customer service a top priority, why risk losing even one customer? One of the few ways small businesses can outshine the competition is by delivering excellent customer service. While larger companies may have more resources and greater reach, customer service is a space where small businesses can excel and compete. 

Do you have a customer service experience that stands out? The good news is that delivering a four-star customer service experience doesn’t have to blow your budget. Do it right, and your efforts will be rewarded with more business, an enhanced reputation, customer loyalty, and word-of-mouth referrals which will result in long-term success.

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for 25 years. Propel partners with small to mid-sized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website at www.propelhr.com.

What is the Purpose of a PEO?

When you are in the middle of running a business, it’s tough to step back and see the big picture. Expert advice is needed to prepare for what’s ahead and help with things like controlling costs and maximizing productivity. That’s where a Professional Employer Organization (PEO) can prove to be a valuable business partner.How A PEO Works

PEO entered the market to help with some of the most time-consuming HR-related tasks related to running and growing a business, such as payroll, compliance, and benefits. In a PEO arrangement, the PEO becomes a partner through a co-employer arrangement. Both companies, the employer and the PEO, have rights and share responsibilities for employees. The employer maintains control over business decisions and operations, day-to-day activities, and core job functions of its workers. The PEO takes care of specific HR-related responsibilities, such as payroll processing and benefits administration. 

A few facts about the PEO Industry:

  • PEOs provide services to 173,000 small and mid-sized businesses, employing 4 million people
  • Currently, there are 47 PEOs in the U.S.
  • The total employment represented by the PEO industry is roughly the same as the combined number of employees for Walmart (U.S. only), Amazon, Kroger, and Home Depot
  • The PEO industry’s 173,000 clients represent 15.3% of all employers with 10 to 99 employees

PEOs Protect Your Most Important Resource: Your Time. It’s easy for employers to get behind when the majority of their time is consumed with chasing paperwork, keeping up with filing deadlines, and addressing internal issues instead of attending to their customers. In fact, studies show that the average time small business owners spend on HR-related administrative is about 16 hours a week, or two full days. By taking over these time-consuming tasks, PEOs help small businesses get back more time to focus on productivity and growth.

PEO Provides Professional Expertise and Guidance. How do you attract more customers? Find (and keep) skilled workers? Expand into new markets? How do you know you have everything you need to compete with larger businesses? As an advisor, a PEO can help businesses move from entrepreneur to an employer – fast. PEOs provide access to a team of HR experts who are knowledgeable and up-to-date on employment laws and changing regulations and can provide guidance on the right solutions to get ahead.

PEO’s Bargaining Power Means Access to Better Benefits. A great employee benefits package is one way to keep great employees and also gives employers a competitive edge in attracting top talent. Studies have shown that businesses that have enhanced their benefits packages reported higher employee performance, a more engaged workforce, lower turnover rates, and fewer missed workdays.  

Because of costs, providing high-quality benefits is often out of reach for most small businesses. This is where PEO’s can add big value. By grouping small businesses into one large pool, PEOs have more bargaining power to secure lower rates, partner with top-rated insurance providers, and assemble the type of top-rated health insurance plans that better fit the needs of their employees. 

In addition, another benefit to working with a PEO is access to a Master Health Plan, a type of comprehensive group health insurance plan that’s specifically created to help employers – large and small — improve the quality of healthcare to eligible employees. These high-quality, comprehensive health plans offer more benefits at lower prices and are an attractive option to businesses looking to control costs.

The majority of small employers that take advantage of a Master Health Plan have experienced: 

  • Significant Cost Savings and Less Rate Volatility. Stable rates and less risk for an unexpected rate increase allow small businesses to better budget and manage expenses. 
  • Access to Corporate-level Benefit Options. The larger pool allows PEOs to negotiate more competitive prices and sustainable benefits that would typically only be available to large corporations. 
  • Reduced HR-related Administration. Because a Master Health Plan simplifies the administration process, small businesses have more time to focus on their business.

➡️ ➡️ Read More:  4 Reasons to Hire a PEO for Risk Management

PEOs Help to Identify Cost-saving Strategies. In addition, PEOs help small businesses identify cost-saving strategies, such as managing administrative costs. A PEO can save small businesses time and money by helping to identify inefficiencies, streamline HR processes, and help make critical cost-cutting decisions. 

The proof speaks for itself. Studies show: 

PEOs Manages Compliance and Reduces Risks. Businesses of all sizes face a number of workplace risks. Who is responsible when something goes wrong? Who pays the penalties for a compliance violation or a missed deadline? By partnering with a PEO, the co-employment relationship means that the risks are shared between the PEO and the employer.

  • IRS Certification. Because the employer reports wages under the PEO’s Federal Employer Identification Number (FEIN), PEOs are trusted with sensitive information, such as employee data, Social Security numbers, and financial information. That’s why it’s important that the PEO is certified by the IRS. If something goes wrong, the liability shifts to the certified PEO (CPEO), not the employer.

    In 2014, new legislation required the IRS to develop a certification program for PEOs. Only PEOs that meet the IRS’s strict requirements receive the certified designation. This includes providing documentation of positive working capital, completing a thorough background check, and agreeing to a series of follow-up audits. Once certified, the PEO has the authority to collect and pay federal employment taxes.

    By raising the bar, the certification brings employers and PEOs closer together in a relationship based on trust. For businesses, it helps with making more informed decisions about the PEOs. For PEOs, it’s an opportunity to demonstrate exceptional business practices. In 2017, Propel HR was one of the first PEOs in the country to receive certification. We believe in transparency and are proud to be part of a distinguished group of respected and trustworthy industry leaders.

    Note: The IRS does not endorse any particular PEO. You can find more information about certification at www.irs.gov.

  • Compliance Guidance in Multiple States. PEOs help to identify all types of potential risks and develop a plan to mitigate those risks, helping businesses avoid situations that can cost time and money.

While laws vary from state to state, employers are responsible for complying with the laws and regulations in all states where employees work, not just where the business is based. PEOs are familiar with local labor laws and regulations and can ensure the right policies are in place in all locations. 

  • Prevents Exposure. PEOs provide access to a team of HR experts who are knowledgeable and up-to-date on new and changing labor laws. In addition, a PEO keeps liabilities in check associated with employment-related claims, such as wrongful termination, and can help with guidance on reducing exposure to costly compliance issues.

The Advantages of Partnering with a PEO

Most employers have in common the need for guidance from a trusted advisor. From access to better benefits, compliance protection, and reducing costs to a higher ROI, the advantages of adding a certified PEO, like Propel HR, to your team of advisors increase the odds for success and growth. 

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to midsized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website at www.propelhr.com

Women in the Workforce: Climbing the Career Ladder and Having it All

During the 1980s, women focused on climbing the career ladder and the idea of having it all – career, husband, and children.

For women, the ‘70s were about working a job. During the 1980s, the focus was making a career. The ‘80s was the decade when women thought they could have it all – career, husband, and children. Most Americans were comfortable having female doctors, lawyers, mayors, and bosses, and the number of women attending college surpassed men. The decade also narrowed the wage inequality gap. In 1979, women made, on average, 58 cents for every dollar a man made. By 1994, the average woman made 72 cents for every dollar a man made. 

Women were still employed in traditionally low-salaried jobs such as clerical, service, or factories, but they were also moving into other segments. Some professions, such as construction, remained male-dominated. Ironically, the professions that had been open to women, such as teaching and nursing, suffered a decline in prestige during the 1980s. 

For women climbing the corporate ladder at that time, their fashion choices emulated the men. Women wore power suits with shoulder pads. The suits and shoulder pads sent a message of strength and solidarity and, truthfully, made women’s waists appear smaller. In addition, exercise became in vogue, with Jane Fonda leading American women through aerobics classes. This was just one more responsibility that women added to their schedule to aim for perfection. 

▶️▶️Read More: 10_Women’s Lib Movement and the Fight for Equal Rights

Television in the 1980s centered around primetime dramas with women working alongside men in hospitals, law firms, and police stations. Cagney and Lacey debuted in 1982 as the first television drama with two female leads. The biggest hit of the 80s was The Cosby Show, and Clair Huxtable embodied the ideal 80s woman. She had it all. She was an attorney, a mother of five, a loving wife, maintained a warm and beautiful home, and had a wonderful sense of humor. And what woman of the 80s was not inspired to have it all by the words from the Enjoli Perfume ad, “I’m a Woman: I can bring home the bacon, fry it up in a pan, and never let you forget you’re a man…” 

Giving 100% at Home and Work. Women of the 80s wanted all that their mothers had, plus more. They were encouraged to give 100% of themselves at work and 100% at home. Yet, this was not sustainable. Men began doing more housework and childcare during the 80s, but studies show that it was not significant.

Sociologist Arlie Russell Hochschild studied the division of household chores in her 1989 book, The Second Shift. She concluded that while some men had stepped up their game, women performed approximately 15 more hours of household work per week or one additional month of work per year. When the activists of the 60s fought to liberate women, they envisioned a world with flexible workplaces where both partners could enjoy professional success, homes where both partners shared in the responsibilities, and a government or corporations that would provide childcare. However, they did not envision a world where everything would stay the same and women would have to do more to succeed. 

The Chances of Having It All. For the generation of young women growing up in the 80s, “having it all” included getting married. In 1986, a Yale sociologist told a newspaper that there was a marriage shortage. He said female college graduates who remained unmarried until 30 had only a 20% chance of finding a husband. At 35 years, a 5% chance, and at 50, only a 1% chance. Newsweek made it a cover story and even joked that older women have a greater chance of being killed by a terrorist than getting married. Women were told they were too picky and to be concerned about their biological clocks. Later, it was found that the marriage study was flawed. In fact, just 5% of women ages 45 – 54 at that time had never married, the smallest proportion ever. 

▶️ ▶️ Read More:  11_1970s: A Decade of Change

The fertility rate leveled off in the 1980s to an average of 1.8 children per woman, down from 3.8 in 1957. The rate among women ages 18 to 24 declined, and the rate for women over 30 jumped. Especially in the urban areas, women were waiting until much later to start a family. In 1982, Time Magazine’s cover celebrated motherhood after 30. However, that very same week, The New England Journal of Medicine reported that women’s chances of becoming pregnant after 30 dropped precipitously. It seemed women couldn’t win. 

The Fight Continues. Women in the 1980s tried to have it all, and they continued to fight for things they thought they had already won. Women fought to be partners or high-level executives. Women had shown they could competently perform the work but now had to fight individual battles in male-dominated worlds.

Many women heard that they were not “feminine enough” or “too smart” as they were climbing the career ladders. They were also many men who were trying to push them down. It was not as easy as women had hoped it would be. 

Women in the Workforce: We Can Do It!

Whether married or single, with children or not, working part-time, full-time, or even two jobs, as a stay-at-home mom or a community volunteer, American women can do it! Throughout history, American women always have. And I am so proud we do! Over the next few months, I will explore how topics about women in the workforce from the early 1900s until the present. Also, I want to note the changing trends of women in the workforce that this series contemplates will focus on white, middle-class women. Women of color have had very different experiences, and their work lives have been defined by racism, sexism, and financial necessity. I have pointed this out when possible, but please keep in mind that this series is not a complete picture of all women. 

This is Part 12 of a 14-part series, Women in the Workforce: We Can Do It!, which explores topics related to the history, challenges, and accomplishments of working women in America. Topics to date include: 01_Women in the Workforce: We Can Do It!, 02_The War Opens the Doors for Working Women, 03_Rise of Jobs, Rise of Inequality,  04_Working Women and The Great Depression, 05 The Rise of Female Empowerment, 06_Stay Home or Be Paid Less  07_A Woman’s Place, 08_The Myth of the Ideal Woman. 09_Is This All?,10_Women’s Lib Movement and the Fight for Equal Rights, and 11_1970s:ADecadeofChange

Propel HR President Lee Yarborough

“My father, Braxton Cutchin, and I founded the company in 1996. After being in the PEO and HR world for 25 years, I have experienced firsthand the value we can provide to both the clients and the employees. It is truly a win for all parties. I’m proud to have helped establish Propel HR as an industry forerunner in the Southeast. There is nothing I love more than receiving phone calls from clients who seek my advice as a trusted advisor. This is a business where I feel that I can help others, and that is important to my own value.”

— Lee Yarborough, President, Propel HR

Active in many professional and community organizations, Lee recently served as Chair of the Board of Directors of the National Association of Professional Employer Organizations (NAPEO). As NAPEO Chair, Lee focused on diversity and initiatives to deepen member relations. Under her leadership, she formed Women in NAPEO (WIN), a networking group designed to engage, empower, and encourage women working in the PEO industry. On the local level, Lee also served as the Chair of NAPEO’s Carolinas Leadership Council for more than a decade. In 2015, she was named a Fellow of the eleventh class of the Liberty Fellowship Program and a member of the Aspen Global Leadership Network.

An advocate for public education, Lee has served on the executive board as Chair of Public Education Partners and is the founder and director of Read Up Greenville, a young adult and middle grades book festival in downtown Greenville, SC.

When she breaks from board meetings, client visits, and networking, most likely, you will find Lee reading, camping, or spending time with her family. She also enjoys volunteering at her church and staying involved with her children’s schools.

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to midsized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website, www.propelhr.com.

4 Reasons to Hire a PEO for Risk Management

If you run a small business, it’s likely that your legal and compliance responsibilities have increased along with time-consuming HR-related administrative tasks. A PEO can be a valuable partner to help employers protect their workplace and avoid costly compliance violations.

What is a PEO?

A Professional Employer Organization (PEO)is an organization that helps businesses through a co-employment relationship with your business to take over specific tasks, such as benefits administration and payroll, for example, which allows more time to devote to running your business.

Both companies, the employer and the PEO, have rights and share responsibilities for employees. The employer maintains control over business decisions and operations, day-to-day activities, and core job functions of its workers, and the PEO takes care of certain HR-related responsibilities, such as payroll processing and benefits administration. 

How are responsibilities shared? PEOs provide HR services and benefits – it does not provide employees. The co-employment partnership is designed to complement your business as well as protect your business and employees. It’s designed to help your business — not control it. 

Here are examples of how the responsibilities are shared between the employer and the PEO:

Employer responsibilities: 

  • Maintains control of all business decisions and operations
  • Manages the day-to-day daily management of its employees
  • Oversees performance management and reviews
  • Manages recruitment and retention activities

PEO responsibilities: 

  • Reports, collects, and deposits employment taxes with local, state, and federal authorities
  • Payroll administration
  • Employee benefits administration
  • Workers’ Comp insurance administration
  • Provides access to a team of HR experts for guidance on managing compliance risk and HR-related issues
  • Unemployment claims administration
  • Recruiting and retention support
  • Other strategic HR functions

This co-employment arrangement allows small to mid-size businesses to compete with larger businesses, opening the doors to many attractive benefits. For example, PEOs can pool employees together to negotiate better benefits packages with access to top-rated health insurance plans, which smaller employers may not be able to get on their own – valuable for attracting and retaining top talent.

▶️▶️Link #1Read More: Can PEO Services Help My Small Business 

How a PEO Helps with Managing Compliance Risks

Businesses face a number of risks related to employees and the workplace. While not all laws apply to all businesses, employers should be familiar with the laws that do. According to a study on compliance, only one in four businesses are confident about their knowledge of current employment laws and regulations at the federal (23%), state (26%), and city/county (29%) levels. 

Identifying all types of potential risks and developing a plan to mitigate those risks helps businesses avoid situations that can cost time and money. Here’s how a PEO can help.

IRS Certification Reduces Liability. Who is responsible when something goes wrong? What happens when a tax deadline is missed? Who pays the penalties for a compliance error? A simple mistake can be devastating. In a co-employment relationship, the risks are also shared between the PEO and the employer.

Because the employer reports wages under the PEO’s Federal Employer Identification Number (FEIN), PEOs are trusted with sensitive information, such as employee data, Social Security numbers, and financial information. That’s why it’s important that the PEO is certified by the IRS. If something goes wrong, the liability shifts to the certified PEO (CPEO), not the employer.

Only PEOs that meet the IRS’s strict certification requirements receive the CPEO designation.  A PEO must prove it is financially sound. It must also provide the IRS with audited financial statements, documentation of positive working capital, complete a thorough background check, and agree to a series of follow-up audits. Once certified, the PEO receives the CPEO designation and has the authority to collect and pay federal employment taxes.  

In a PEO arrangement, both the PEO and the business share liability. Certification provides another level of added protection. In the CPEO arrangement, if something goes wrong, the CPEO is responsible, not the business. 

Access to Expert Guidance. Employment laws are complex and ever-changing. Failure to follow countless labor laws, regulations, and rules that apply can end up costing your small business penalties of up to $10,000 per violation.PEOs provide access to a team of HR experts who are knowledgeable and up-to-date on new and changing labor laws that may impact your business. A PEO can help with guidance on how to reduce exposure to costly compliance issues such as misclassifying an employee, failing to follow the Family and Medical Leave Act, or forgetting to replace the required EEOC labor poster with the recently updated “Know Your Rights” version. 

Manages Compliance in Multiple States. While laws vary from state to state, employers are responsible for complying with the laws and regulations that apply in all of the states where employees working, not just where the business is based. PEOs are familiar with local labor laws and regulations and can ensure proper policies are in place. Some of the most common include: Overtime rules, paid leave, minimum wage and pay equity laws, benefits administration, hiring practices, employment agreements and employee handbooks.

▶️▶️Read More: PEO Insurance and Health Benefits for Small Businesses

Prevents Potential Lawsuits. A single lawsuit can be devastating to a small business. A PEO keeps liabilities in check that are associated with employment-related claims, such as wrongful termination for example. By partnering with a PEO, employers have access to the expertise of a team of experts to provide guidance on how to resolve a potentially costly situation.

Why Partner with A PEO

Workplace safety and risk management are too important – and typically too complex and time-consuming – for small businesses to take on alone. Just as having a business partner brings a new perspective on making the right decisions for your business, partnering with a certified PEO, like Propel HR, can give your business a significant advantage as well as added confidence and peace of mind. 

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to midsized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website at www.propelhr.com.

PEO Insurance and Health Benefits for Small Business

Growing your business is a top priority, and nobody does (insert your service here) like you do.

But you have to take care of your team, and you’re likely not an insurance expert.

Providing employees access to health benefits and fully insured medical plans is critical for most small businesses. However, providing health insurance to employees can be both expensive and complicated.

How do you offer benefits to your employees?

Most employers are legally required to provide statutory benefits such as Social Security, Medicare, unemployment insurance, and Workers’ Compensation. Some local laws even require paid sick leave.

➡️➡️Read More: How to Select Employee Benefits

The Society for Human Resources Management (SHRM) offers an excellent primer on designing an effective employee benefits program.

After you have identified your company’s benefits objectives and budget, your efforts will turn to a needs assessment. This is a great time to consider a PEO arrangement.

What is a PEO?

A Professional Employment Organization (PEO) can provide mandatory benefits as well as affordable employee health insurance plans to small businesses.

PEO offers benefits administration services, which otherwise require significant expertise and time to facilitate. Small business owners and mid-sized businesses lacking resources and insurance expertise can benefit greatly from that service.

PEOs were created to alleviate the burden of tedious HR administration, so small businesses could get back to running their business. Under the Professional Employer Organization arrangement, the PEO becomes the co-employer of your employees and shares employment liability. Your business retains control of operations and managing your employees, while the PEO takes care of HR-related tasks.

Why do companies choose a PEO?

When it comes to health plan options, small companies choose PEOs because of cost savings and better benefits.

Cost Savings

For small employer group plans, insurance companies use age-banded rates and composite pricing to determine premiums. Age-banded rates increase for every member, for every age from 14-64. This type of plan structure makes it difficult to forecast and manage costs.

For composite pricing, rates are based on the overall risk profile of a whole group. This makes it easier for a small business to manage healthcare budgets.

➡️➡️Read More: 4 Cost-cutting Strategies for Your Small Business

PEOs have access to a larger pool of employees, which means better bargaining power with insurance companies. With a PEO, your company can offer employees reduced rates for top-rated health insurance and lower Workers’ Comp insurance coverage.

Better Benefits

The BlueChoice HealthPlan, an AM Best A+ rated health insurance carrier, is probably expensive for some small to medium-sized companies. However, because of a partnership with the health plan, the PEO can extend to your company significantly better pricing.

For example, a PEO company like Propel HR offers comprehensive medical insurance plans administered by BlueChoice HealthPlan. Propel HR clients enjoy the affordable, high-quality benefits of a top-tier health plan. They also experience stable premiums, and inclusive copays at the doctor’s office, and have access to vision, chiropractic, and EAP benefits.

The National Association of Professional Employer Organizations (NAPEO) provides an objective Guideline for choosing a PEO.

Beyond Benefits

Professional Employment Organizations provide value for small businesses far beyond better health plans and insurance coverage.

PEOs operate with a co-employment agreement. Co-employment is a contractual allocation and sharing of employer responsibilities between a PEO and its client.

You maintain complete control of your business and its operations while the PEO takes care of your HR-related tasks.

Most Importantly, the PEO also shares the liability for your employees. Since your employees are paid under the PEO’s Federal Employer Identification Number(FEIN), your employees are protected under the PEO arrangement. 

A PEO serves as a full-service outsourced HR department, bringing HR solutions as well as extensive payroll processing expertise.

What companies should use a PEO?

Every business is unique, and you may only need some of the services of a PEO arrangement. If your company needs to save money, now is the time to consider a PEO.

If your mid-sized business needs to reduce liability or offer better benefits, investigate a PEO partnership.

Do you want to accelerate growth and remain focused on your core capabilities? Learn more about PEO services for your business.

How many employees do I need for a PEO?

Most plans are designed for PEO clients who have at least five employees.

How much does PEO insurance cost?

Pricing depends. The primary factor is the current health status of your group. Employees must complete an online health assessment. The assessments are used by an underwriting firm to rate your group.

Once the rating has been completed, the PEO can compare it to established pricing levels to determine premiums.

How do I sign up?

Contact a PEO to get started.

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to midsized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website at www.propelhr.com.

Women in the Workforce: 1970s – A Decade of Change

The economic downturn of the 1970s pushed more women into the workforce, which impacted labor laws, education, and the family structure.

The mid-70s marked an end to the women’s liberation movement. Fear and resentment of the liberated woman became more prevalent. This was understandable as the traditional homemaker had always been celebrated in American society, and now the world seemed to be saying that being a housewife was not enough. Women became divided, and many questioned whether women’s liberation was a good thing. 

And the economy began to decline. Unemployment rose, and inflation hit 13.3%. Gas shortages persisted, and many of you remember the long lines at the gas stations. Young people who had grown up with high expectations of economic security quickly realized that they might not be able to match the same standards of living as their parents. 

➡️➡️ Read More: 09_Is This All?

The economic downturn pushed more wives to work. By the end of the 1970s, for the first time ever, more than half of women had jobs outside of the home. They were paid approximately 60% less than men, but they were able to quickly find employment. Jobs in health care and service industries were growing, while factory and unionized jobs were moving overseas. According to Gail Collins, the median income of young families under 30 fell 27% between 1973 and 1986. While polls showed that, in general, people believed in equality for women, there was also agreement that it was more important for women to focus on helping their husband’s career succeed instead of pursuing their own. 

More Career Opportunities. Although a backlash formed against the women’s liberation movement, there were significant changes. Women entering college in the 70s considered their career path, not what man they wanted. The median age of marriage rose dramatically, particularly for those who had a college degree. And most importantly, for women in the workplace, when they walked into meetings or offices, they would see other women like themselves. 

Popular culture showed these changes as well. Two popular television shows in the 70s highlighted working women and the inequalities they experienced. Alice featured a single mother supporting herself and her son by working in a diner with a chauvinistic boss. The Mary Tyler Moore Show was one of the most loved shows of all time and featured a single woman in her 30s working for a TV station. Both shows highlighted different aspects of the trials of women at work, including episodes on pay inequality. Even fashion in the workplace had been liberated. Pantyhose and slips replaced wires, garters, and girdles. Pants and pantsuits were in fashion, and flats were an option instead of high heels. Makeup could be minimal, nails short, and hair could be natural. The language was beginning to change as well in the 70s. In business, women began using the prefix, Ms., instead of prefixes, which are tied to marital status. However, it is worth noting that The New York Times did not adopt the use of Ms. until 1986.

Doors for women had finally opened for good. By the end of the 1970s, a quarter of medical school students were female and a third of law school students (up from 10% in 1970). During the decade, women also were accepted to skilled trade unions where the pay was often three times what they would receive in a nonunion job. 

Greater Legal Recognition. Women gained greater legal recognition in this decade. In 1977, the judicial system first recognized sexual harassment in the workplace, although it was not defined by the EEOC until 1980. The Pregnancy Discrimination Act was enacted in 1978, making it illegal to discriminate against pregnant women in employment. And the flight attendants who had suffered great discrimination and objectification from the airlines finally won a victory in 1973 when a court ruled against appearance rules and other restrictions which were not specifically tied to safety. 

➡️➡️ Read More: 08_The Myth of the Ideal Woman

Changes in the Family Structure. Families continued to change. In 1960, 62% of American homes had a father who was the breadwinner, a stay-at-home mom, and one or more children. By the mid-1980s, only 10% of households resembled that. People were staying single longer and deferring marriage for work. The birthrate declined overall, and more mothers worked than in the past due to economic necessity. Housing costs tripled in the 1970s and 1980s and were out of reach for most families without two incomes. 

Divorce rates continued to skyrocket, and by 1980, it was three times as high as rates in 1962. Public opinion of divorce changed, and there was no longer a sense of shame. States also liberalized divorce laws, and all but three states had “no-fault” divorces by 1980. Although the new laws made divorce easier, they hurt many women and displaced many homemakers. The new laws abandoned most alimony requirements and decreased child support. On the face, this seemed fair. However, it primarily hurt women who had been home with children and not had the opportunities to grow wealth. Even Betty Friedan regretted this, stating, “At that time, we were so concerned with the principle – that equality of right and opportunity had to mean equality of responsibility…that we did not realize the trap that we were falling into.” 

Families were changing, but this had happened in other centuries. The difference was that now families were more isolated and autonomous than in the past. When stay-at-home moms had to go to work, the extended family and community network were not there to take her place. Most women could not afford childcare and tried to patch together solutions to work. Women who could afford childcare sent little ones to preschools or hired help. 

Today, the United States is an outlier among developed countries by offering little to no support for childcare. However, in the early 1970s, this almost changed. Around the same time the ERA passed, the Comprehensive Child Development Act of 1971 was introduced as a bi-partisan solution. It provided federal funds for childcare, after-school care, dental, medical, and counseling. Anyone was eligible, and there was a sliding pay scale to obtain the services based on income. There was little controversy, and it was supported by groups ranging from the PTA, the Baptist Church, Catholic Ministries, and the League of Women Voters. It was a rare moment when both parties worked together for a basic principle they all believed in. It passed the Senate quickly and won by a narrow margin in the House.

➡️➡️ Read More: 07_A Woman’s Place

However, by the time it got to Nixon’s desk for a signature, he vetoed it and denounced it as radical and socialist. Interestingly, legislators had been working with Nixon’s administration the entire time, and it was known that Nixon had written both a signing and a veto message. Some believe that he vetoed it right before his trip to China to show the right-wing of his party that he would not lean into communist ways. After Ford became President, the bill was resurrected as the Child and Family Services Bill but was eventually withdrawn as the economy worsened.

Although there have been programs established to help low-income families, there has never again been presented a national solution for childcare. With an economy that depends on women to work, this has been a critical problem that has not been addressed in America. 

Women in the Workforce: We Can Do It!

Whether married or single, with children or not, working part-time, full-time, or even two jobs, as a stay-at-home mom or a community volunteer, American women can do it! Throughout history, American women always have. And I am so proud we do! Over the next few months, I will explore how topics about women in the workforce from the early 1900s until the present. Also, I want to note the changing trends of women in the workforce that this series contemplates will focus on white, middle-class women. Women of color have had very different experiences, and their work lives have been defined by racism, sexism, and financial necessity. I have pointed this out when possible, but please keep in mind that this series is not a complete picture of all women. 

This is Part 11  of a 14-part series, Women in the Workforce: We Can Do It!, which explores topics related to the history, challenges, and accomplishments of working women in America. Topics to date include: 01_Women in the Workforce: We Can Do It!, 02_The War Opens the Doors for Working Women, 03_Rise of Jobs, Rise of Inequality,  04_Working Women and The Great Depression, 05 The Rise of Female Empowerment, 06_Stay Home or Be Paid Less  07_A Woman’s Place, 08_The Myth of the Ideal Woman, 09_Is This All? and 10_Women’s Lib Movement and the Fight for Equal Rights

Propel HR President Lee Yarborough

“My father, Braxton Cutchin, and I founded the company in 1996. After being in the PEO and HR world for 25 years, I have experienced firsthand the value we can provide to both the clients and the employees. It is truly a win for all parties. I’m proud to have helped establish Propel HR as an industry forerunner in the Southeast. There is nothing I love more than receiving phone calls from clients who seek my advice as a trusted advisor. This is a business where I feel that I can help others, and that is important to my own value.”  

— Lee Yarborough, President, Propel HR

Active in many professional and community organizations, Lee recently served as Chair of the Board of Directors of the National Association of Professional Employer Organizations (NAPEO). As NAPEO Chair, Lee focused on diversity and initiatives to deepen member relations. Under her leadership, she formed Women in NAPEO (WIN), a networking group designed to engage, empower, and encourage women working in the PEO industry. On the local level, Lee also served as the Chair of NAPEO’s Carolinas Leadership Council for more than a decade. In 2015, she was named a Fellow of the eleventh class of the Liberty Fellowship Program and a member of the Aspen Global Leadership Network.

An advocate for public education, Lee has served on the executive board as Chair of Public Education Partners and is the founder and director of Read Up Greenville, a young adult and middle grades book festival in downtown Greenville, SC.

When she breaks from board meetings, client visits, and networking, most likely, you will find Lee reading, camping, or spending time with her family. She also enjoys volunteering at her church and staying involved with her children’s schools.

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to midsized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website, www.propelhr.com.

Changes Small Businesses are Making to Keep and Attract Top Talent

Changes Small Businesses are Making to Keep and Attract Top Talent

Employees returning to the workplace are bringing a new mindset along with a new set of challenges related to recruitment and retention. Here are some of the top areas where employers are making changes to attract and keep the best workers.

Rethink the Qualified Worker. Faced with economic uncertainty and a tight labor market, employers have let go of any possibility that business will return to the normal experienced before the pandemic. The workplace has changed. With more job openings than qualified workers, employers are taking a hit when it comes to hiring. Studies show that employees want to work but want to work differently and for companies that are aligned with their values for meaningful work, work-life balance, and professional development. 

In order to fill positions, it’s time to redefine the requirements of a qualified candidate and look past a traditional hiring checklist which includes skills, experience, and education. Instead, recruitment and retention efforts should come together and work as one. Today’s qualified candidate must have staying power and not only be the right fit for the role but also the right fit for the employer.

➡️➡️ Read More:  Here’s Your FREE Year-end HR Checklist

A new approach may mean considering candidates who may not have the ideal skill set or education but who can be developed for the long term. Those candidates who are most likely to succeed will be employees who can adapt to change and handle unexpected challenges. 

Make Working Remotely Work for Everyone. For employers, remote working continues to be an ongoing challenge, but the reality is that remote work is here to stay.

In a recent Robert Half survey, employers most likely to offer flexibility include: 

  • Large companies with 1,000 or more employees (44%)
  • Marketing (48%), legal (42%) and administrative (41%) departments
  • Hybrid teams, where some employees work in the office and some work remotely (45%)

The most popular work-from-home locations included major market neighborhoods. According to a U.S. Census Bureau report, a large percentage of those employed already work from home in places like Redmond, Washington (55.2%), Palo Alto, California (48.8%) and Alpharetta, Georgia (45.9%), for example. 

Take a fresh look at remote and flexible work options and determine how they can benefit employees and your business. This may mean shifting the focus on productivity and outcomes versus the location where the job is performed or the number of hours worked. By now, workers have proven they can perform their job and accomplish their responsibilities remotely. With the rising costs of food, commuting, transportation, and childcare, many workers are finding the lower costs of working from home far outweigh coming back to the office. 

For job seekers, a flexible work schedule continues to be a primary draw. In the same study, 56% of employees said the opportunity to work remotely was a determining factor in accepting their current position. A benefit especially important to women as opposed to men.

Engage Employees Through Connection and Mentor Programs. According to a CareerBuilder survey, friendships, along with the support of strong mentors, are an essential part of connecting at work and keeping employees engaged. Employers can help employees engage more by creating a mentor program and determining ways to help employees develop meaningful connections with others.

Enhance Employee Benefits and Incentive Offers. To stay competitive, employers are enhancing their employee benefits package and offering more incentives to attract more workers and make the workplace more appealing and purposeful. 

A new benefits report found that employers still have work to do when it comes to their employee benefits program. Overall, more than half of the employees surveyed — including workers who are not eligible for healthcare benefits due to working part-time — say their benefits are not affordable it’s or believe the benefits offered are not worth the cost. These findings suggest that when employers offer benefits designed to meet their employees’ needs, there’s a better opportunity to establish trust and increase overall job satisfaction.

Make Employee Wellness and Mental Health a Priority. Helping workers attain a healthy life balance contributes to the success of the business in many ways. Benefits focused on well-being gives employees the tools to succeed in an ever-changing work environment. It also supports professional growth and helps employees outside of work. 

Wellness-related benefits include a wide range of options, such as health assessments and screenings and access to a gym membership or other wellness-related activities to encourage physical and mental fitness.

➡️➡️ Read More:  Health Benefits Beyond Health Insurance

Rising mental health issues come at a cost to employers in terms of higher healthcare costs and lower productivity. Employers can offer mental health benefits through an Employee Assistance Program (EAP). An EAP provides services to help employees, their family members, and dependents cope with personal issues that may affect their health, mental and emotional well-being, as well as job performance. 

An EAP is usually offered in conjunction with an employer’s health insurance plan and includes services such as professional counseling, personal and family support, and guidance on financial wellness.

Building A Resilient, Future-Focused Workforce  

Are you keeping pace with new hires and employee expectations? Recruiting and retention strategies have changed. And employers can’t afford to use the same tactics they relied upon before the pandemic or resist change because of economic uncertainty. Don’t miss the opportunity to find your most engaged and productive workers and build the best team. If you need help, just give us a call at (800) 446-6567. 

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to midsized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website at www.propelhr.com.

Can PEO Services Help My Small Business?

Can PEO Services Help My Small Business?

Small businesses have fewer resources than larger competitors but still face many of the same HR and compliance issues.

It is hard to focus on your vision and building your bottom line when you are worried about handling payroll issues, offering great employee benefits, and the many new and changing employment laws. Based on data from the Bureau of Labor Statistics, 20% of small businesses fail in their first year, 30% fail in their second year and 50% of small businesses fail after five years.

Having a sense of urgency is important in keeping your small business on track and growing. While it is understandable that some small business owners are willing to wear multiple hats to keep costs down, the very survival of your business depends on your ability to have the right team in place.

That is where working with a PEO can be a smart move.

What is a PEO?

A professional employer organization (PEO) can integrate with your small business in a co-employment relationship.

Beyond HR outsourcing, which is a typical service of a PEO, co-employment is a contractual allocation of specific responsibilities between the employer (your company) and the PEO. Both companies have rights and share responsibilities for their employees. The employer (your company) maintains control over business decisions and operations. You are also responsible for the core job functions of your workers. Under the co-employment arrangement, the PEO becomes the co-employer of employees and shares employment liability while also taking care of specific HR-related responsibilities, such as payroll processing and benefits administration.

How can a PEO help my Small Businesses?

There are many ways a PEO can help your business survive and thrive.

A PEO helps by outsourcing HR services such as Payroll Processing, Time and Labor Management, and Human Capital Management (HCM) Technology. PEOs also provide support for Workers’ Compensation, 401(k) Benefits Administration, and Financial and Retirement Solutions.

Professional Employment Organizations provide, in a single trusted partnership, an HR department, performance management, payroll services, payroll software, tax filing, risk management, and more.

With support in all of these areas, a small business can:

Grow Faster, Minimize Turnover, and Survive Longer

According to noted economists McBassi and Company, “businesses in PEO arrangements grow 7-9% faster, have employee turnover that is 10-14% lower, and have a significantly higher rate of business survival than businesses that don’t use PEOs.”

Additional research indicates that PEOs support small businesses with “higher revenue growth, increased profitability, and higher employee satisfaction.”

More HR Services at a Lower Rate Per Employee

According to a recent study, PEOs provide access to more HR professionals at a cost that is almost $450 lower per employee compared to companies with an in-house HR department. 

Industry-Leading HRIS Technology

Human Capital Management software has become standard in every well-run business. Payroll, timekeeping, human resources, and talent management can now be tracked from your laptop and even your phone.

Some PEOs offer enterprise-level software that has a user-friendly interface and a mobile app. More than likely the PEO can provide the software at a lower cost than going directly to the software company, and they will help onboard your employees and train your staff. 

Minimize Risk

Many small businesses are fined annually for unintentional payroll mistakes. Government compliance can be complicated and tedious. PEOs are expert employment-related compliance organizations that can handle most of the monotonous work.

Can a PEO help with Health Insurance?

Yes! This may be a PEOs greatest benefit to small businesses.

Insurance companies charge all companies with less than 50 employees ‘’small group prices,’’ which is up to 30% higher than those companies with more than 50 employees.

PEOs are able to pool together all of the employees of their clients into one group. Collectively, the large scale of this employee pool allows PEOs better bargaining power for rates and benefits. 

Your company can offer significantly better benefits packages, typically at a reduced cost to you, including top-rated health insurance and lower workers’ comp rates. In addition, because PEOs handle plan administration and time-consuming HR-related paperwork, you get back the time to focus on growing your business.

Some PEOs, like Propel HR, offer Master Health Plans that provide significant benefits, including:

Lower Premiums

Bulk rating and composite rates, not age-banded, are lower and less volatile than that of larger employee pools.

Easy Administration

Small businesses can save time by outsourcing all of the health insurance admin duties to the PEO.

Start at Any Time

Your employees can start any time during the year.

Do I lose control of my business with a PEO?

Nope. The co-employment partnership complements and protects your business. It does not control it. Both your company and the PEO become co-employers of your employees.

The PEO shares the liability for your employees, who are paid under the PEO’s Federal Employer Identification Number (FEIN). As the business owner, you maintain control of business operations, while the PEO takes care of HR-related tasks.

Are PEOs expensive?

Working with a PEO lowers HR-related expenses and saves your business money in many ways. According to a report conducted by the National Association of Professional Employer Organizations (NAPEO), PEOs provide access to more HR services at a cost that is lower per employee compared to companies that manage their HR services in-house. 

Most small businesses are surprised to find that by using a PEO, they can also lower health plan costs and provide better benefits at the same time. By partnering with a PEO, employers are able to offer top-rated health insurance plans and enterprise-level benefit packages similar to those offered at large corporations. This is because of a PEO’s ability to group employees of small businesses into one pool in order to negotiate better health plans at lower rates.

What happens to my HR team?

Many small businesses do not have a full-time equivalent HR professional, or they have very few. A PEO does not have to replace an existing HR team. A PEO’s HR services augment a small business HR team with additional expertise and availability.

What is better than a PEO?

Certified PEOs (CPEOs) have been thoroughly vetted by the IRS, so you can be assured that they are a reputable, compliant, and stable Professional Employer Organization. A few advantages include:

Sole Payroll Tax Liability

The IRS holds the CPEO liable for federal payroll taxes, not your company. A certification designation means that the IRS cannot look to the client for federal payroll taxes but only to the CPEO.

FICA & FUTA Wage Base Restart

If you begin a relationship with a CPEO in the middle of the year, you will not have a wage base restart. A CPEO is deemed a successor employer. Therefore, your company will have no wage base restart at the beginning of the relationship.

Federal Tax Credits

Your company, and not the CPEO, is entitled to any federal tax credits. Also, they are required to give you the information necessary to claim any applicable credits. 

Bonded

CPEOs are required to maintain a one million dollar bond to cover federal taxes if something goes wrong. 

Do I really need a CPEO?

Whether you need a CPEO or note is up to your unique business needs. Ask yourself these questions:

Are you looking for a way to save money? Do you need to reduce liability? Would you like to offer better benefits to attract and retain great employees? Do you want to spend less time on areas where you have minimal expertise?

If you answered “yes” to any of those questions, then it’s time to explore a partnership with a trusted CPEO. 

How do I choose a PEO?

When choosing a CPEO, make sure to factor customer service into the equation. Having a dedicated account manager to call if something goes wrong is valuable. When an employee has a critical payroll issue or if there is a major HR hurdle, you want to know that your CPEO is available to support you and has the required skills. 

About Propel HR. Propel HR is an IRS-certified PEO that has been a leading provider of human resources and payroll solutions for more than 25 years. Propel partners with small to midsized businesses to manage payroll, employee benefits, compliance and risks, and other HR functions in a way that maximizes efficiency and reduces costs. Visit our new website at www.propelhr.com.